DISTANCE SALES AGREEMENT
In accordance with the relevant legislation, please print and read the contract text below in 12-point bold font. In addition, every buyer who shops through our website is deemed to have read and accepted all provisions of the following sales agreement without the need for further notice.
SELLER
Company: RENE TEKSTİL TURİZM SANAYİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
Address: Kemalpaşa Mah. Halkalı Cad. No:157 K:4 Küçükçekmece / Istanbul
Telephone: +90 212 603 2129
E-mail: [email protected]
BUYER
Customer (The Buyer is the individual purchasing via the Seller’s website danzy.com.tr. The address and contact information declared by the Buyer on the invoice and information forms shall be taken as basis.)
By accepting this Agreement, the Buyer acknowledges and agrees in advance that, in the event the order is confirmed, they will be responsible for paying the price of the order and any additional charges such as shipping fees and taxes, and that they have been informed in this regard.
ARTICLE 2: SUBJECT OF THE AGREEMENT
This Agreement regulates the rights and obligations of the Parties regarding the sale and delivery of the goods/services ordered electronically through the website danzy.com.tr, which have the qualities stated in the contract and whose sales price is specified, pursuant to the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
The Buyer accepts and declares that they have been informed about all preliminary information concerning the goods/services subject to sale, including the basic characteristics, sales price, payment method, delivery terms, and the right of withdrawal; that they approved these preliminary information electronically, and subsequently placed the order according to the provisions of this Agreement.
Products whose packaging, seal, tape, or protective elements have been removed after delivery cannot be returned due to health and hygiene reasons. Opening the product packaging constitutes an exception to the right of withdrawal.
The prices listed and announced on the Website are the sales prices. The announced prices remain valid until updated or changed. If a product is announced as time-limited, the announced price remains valid until the end of the specified period.
The Buyer accepts and undertakes that the information provided while becoming a member or during shopping belongs to them or that they have authorization to use and share it; and that they will not enter any data without rights or permission. The preliminary information text and invoice displayed on the payment screen constitute integral parts of this Agreement. Upon confirmation of the order, the Buyer is deemed to have accepted all provisions of this Agreement.
ARTICLE 3: DATE OF AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND METHOD OF DELIVERY
This Agreement is executed on the date the order is placed by the Buyer. The goods/services will be delivered to the customer at the delivery address specified by the Buyer. Packages that appear to be damaged during shipment must be opened and inspected in the presence of the delivery personnel. If the product is damaged, a report must be issued with the cargo company and the product must not be accepted. If no report is issued, the Buyer is deemed to have accepted that the cargo company fulfilled its obligations after receiving the product.
ARTICLE 4: GENERAL PROVISIONS
4.1. The Buyer confirms that they have read and been informed about the essential characteristics, sales price, payment method and delivery conditions of the products displayed on the Website and have provided the necessary approval electronically.
4.2. The product will be delivered packaged and intact with its invoice to the delivery address specified by the Buyer within a maximum of 30 days.
4.3. If the product is to be delivered to a person/entity other than the Buyer, the Seller cannot be held responsible if they refuse the delivery.
4.4. The Buyer is responsible for checking the product upon delivery and for requesting a delivery report if there is a problem caused by shipping; otherwise, the Seller accepts no responsibility.
4.5. The “Contract” approved by the Buyer during Website shopping is valid and binding in all cases.
4.6. Unless otherwise stated in writing, the Buyer must pay the full product price before delivery. If payment is not completed prior to delivery, the Seller may unilaterally terminate the contract and refuse delivery.
4.7. If, after product delivery, the bank or financial institution fails to transfer the product price to the Seller for any reason, the Buyer must return the product to the Seller within 3 days, with all return expenses belonging to the Buyer. All legal and contractual rights of the Seller regarding the collection of the product price remain reserved.
For clarification purposes: Installment payment options provided by banks or financial institutions constitute a credit transaction granted by those institutions; even if installment options are used, sales for which the Seller receives full payment are considered cash sales between the Parties. In the case of Buyer default, a monthly default interest rate of 5% applies.
ARTICLE 5: RIGHT OF WITHDRAWAL
The Buyer may return the product within 14 days without opening the Seller’s product box, subject to customer service approval. Once the returned product reaches the return warehouse, it is inspected and, if unopened, the refund is processed to the Buyer’s bank.
Packages suspected of being damaged during shipment must be opened and checked in the presence of the cargo employee. If damage exists, a report must be issued and delivery refused. Failure to do so means the Buyer is deemed to have accepted the delivery without defect.
Products cannot be returned and their price will not be refunded if deterioration, breakage, tearing, use, or any condition showing that the product is not returned in the same state as it was delivered is detected.
If the product is returned, the return process will be completed within seven (7) business days once the product is received by the Seller.
Following approval of the return, credit card refunds will be made within 5 business days. The Buyer acknowledges that the bank may reflect the refund to the card account in a later statement cycle.
ARTICLE 6: PROTECTION OF PERSONAL DATA AND PRIVACY
The personal information provided by the Buyer under this Agreement and the information shared for payment purposes shall not be shared with third parties except the contracted cargo company. If the Seller is legally required to disclose such information, the Buyer may not hold the Seller liable.
The Seller undertakes to process the Buyer’s personal data in accordance with the Personal Data Protection Law No. 6698, to prevent the unlawful processing, access and disclosure of such data, to ensure data security and to take sufficient administrative and technical measures. The Seller will delete, destroy or anonymize data when the purpose of processing ends, in accordance with the legal deadlines.
By approving this Agreement, the Buyer accepts that they have been informed about personal data processing in accordance with the Disclosure Text.
ARTICLE 7: AGREEMENT ON EVIDENCE, COMPETENT COURT AND ENFORCEMENT
In any disputes arising from or related to this Agreement, the Seller’s records (including magnetic records such as computer and audio files) constitute conclusive evidence. Consumer Arbitration Boards are authorized up to the value announced by the Ministry of Science, Industry and Technology; for amounts exceeding this value, Istanbul Anatolian/European Consumer Courts and Enforcement Offices are competent.
The Buyer declares that they have read, examined and accepted all terms and explanations written in this Agreement and in the order form, and that they have received all preliminary information.
Once the Buyer makes payment for the order placed on the Website, they are deemed to have accepted all terms of this Agreement. The Seller is responsible for obtaining the Buyer’s approval that this Agreement has been read and accepted prior to completing the order.